What Information We Hold and Why
We collect the information you provide when registering — your name, email address, contact number and date of birth. When you make a deposit or withdrawal using Touch 'n Go eWallet, Boost or GrabPay, we record transaction references to reconcile your account balance; we do not
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store your e-wallet PIN or full payment credentials. We also collect device and session data automatically — browser type, IP address and pages visited — so we can keep the platform running correctly and spot unusual login activity. If you contact our support team, those conversations
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are kept on file to help us resolve follow-up queries. Data is held for as long as your account remains active and for a period after closure as required by applicable law. Where you are in Malaysia, access to and use of this platform is subject
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to local law and is available only where local law permits. We do not sell, rent or share your personal data with unrelated third parties for marketing purposes. Any third-party service providers we work with — such as payment processors handling DuitNow or FPX transactions —
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are bound by data-processing agreements that restrict how they may use your information.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.